Keeping your customers happy is crucial for your business.

Zoho Desk is cloud helpdesk software with world class features, including:

  • Automated responses, ticket routing with escalations and workflows.
  • Measure customer happiness with Happiness Ratings, reports and KPI dashboards
  • Native support for 9 languages so you can support customers in their native tongue.
  • Apps for Android and iOS mean you can help your customers from anywhere.
  • Multi-channel conversations. Customers can communicate with you using email, phone, chat social media and more. This information goes into one interface.

SkySurge can help you with implementing these tools to suit your needs with industry best-practices.

Zoho Assist

Remote desktop support

MDM

Mobile device management

Service Desk Plus

IT Service Desk Management