Keeping your customers happy is crucial for your business.
Zoho Desk is cloud helpdesk software with world class features, including:
- Automated responses, ticket routing with escalations and workflows.
- Measure customer happiness with Happiness Ratings, reports and KPI dashboards
- Native support for 9 languages so you can support customers in their native tongue.
- Apps for Android and iOS mean you can help your customers from anywhere.
- Multi-channel conversations. Customers can communicate with you using email, phone, chat social media and more. This information goes into one interface.